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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russell Perryman

September 26, 2025

5  out of  5
rating by Russell Perryman
"Great Service! Cheyenne was amazing. Definitely would recommend!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Cheyenne provided amazing service. At our State Farm agency, we’re committed to delivering top-notch support for all your auto, home, and life insurance needs. Your recommendation means a lot to us! If you ever have questions about insurance coverage or want to explore your options, we're here to help."
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Tyler Perryman

September 26, 2025

5  out of  5
rating by Tyler Perryman
"Cheyenne was amazing to work with!! Very knowledgeable and professional!! I'm sending every I know to her! Thank you Cheyenne!"
We responded:
"Your referrals are the best compliment! Thank you for your support and trust in our office for your life insurance needs. We look forward to providing you and anyone we come in contact with the best care and recommendations possible. "
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Adam Gracz

September 16, 2025

5  out of  5
rating by Adam Gracz
"Ryan did a fantastic job. Super professional and was very communicative."
We responded:
"We appreciate you, Adam! Building long-term relationships with our customers is what it’s all about, and we’re so happy to have you as part of our insurance family! "
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marie tweedie

September 13, 2025

5  out of  5
rating by marie tweedie
"Incredible!! I love"
We responded:
"Thank you so much, Marie, for your kind words and the 5-star rating! We're glad to hear that you love our service. If you ever need anything, feel free to reach out."
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Deanna Pappan

September 13, 2025

5  out of  5
rating by Deanna Pappan
"So friendly ! Great tent thanks for the fan"
We responded:
"Thank you, Deanna, for your kind words! We're glad to hear you had a positive experience with us. If you need anything else, feel free to reach out."
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Chelsea Latham

September 13, 2025

5  out of  5
rating by Chelsea Latham
"Freshening booth near the bathrooms on the hottest day of the year at a wine fest?! Fantastic idea! Thank you so much 🫶🏻"
We responded:
"Thank you, Chelsea, for your kind words! We're glad our booth could offer some relief at the wine fest. Your feedback means a lot to us. Cheers!"
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Blair Johnson

September 13, 2025

5  out of  5
rating by Blair Johnson
"Alicia is truly the best. Take the time to check her out!"
We responded:
"Thank you, Blair, for your kind words and recommendation! We're glad to hear that you had a positive experience with Alicia. If you ever need assistance, feel free to reach out."
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Allison Shields

August 22, 2025

5  out of  5
rating by Allison Shields
"I recently took the opportunity to sit down with my Sarah and review my current coverages. I couldn’t be more pleased with the experience! She was not only knowledgeable, but genuinely interested in helping me understand my policies and make informed decisions. She took the time to walk me through different sections of my coverage, patiently answering all of my questions in a way that was easy to understand. She was able to show me how different choices in coverages would affect my budget. I appreciated her honesty and clarity on these options."
We responded:
"Thank you, Allison, for sharing your experience with Sarah. It's great to hear that she was able to help you understand your policies and make informed decisions. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Don Strada

August 7, 2025

5  out of  5
rating by Don Strada
"The team is organized and very helpful. Thankful we chose the A Scott agency! Great service !"
We responded:
"Thank you so much for your kind words! We pride ourselves on providing organized, helpful, and personalized insurance services to meet your needs. We're grateful you chose us for your insurance solutions, and we look forward to continuing to offer great service and comprehensive coverage options. If you ever need assistance with auto, home, life, or business insurance, don’t hesitate to reach out!"
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TAMMY DESANTIS

August 6, 2025

5  out of  5
rating by TAMMY DESANTIS
"State farm is very helpful very professional Sarah was very helpful I very satisfied with the help that I've received. Would recommend State farm to anyone. Want to thank him for a great job."
We responded:
"Thank you for your kind words! We're thrilled to hear that Sarah provided you with professional and helpful service. At State Farm, we are committed to delivering excellent customer support and ensuring your satisfaction. We appreciate your recommendation and look forward to assisting you and others with reliable insurance solutions."
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Andrea E.

July 15, 2025

5  out of  5
rating by Andrea E.
"Ryan Pfefferkorn is fantastic to work with! I had a very stressful situation with a recent move and he responded immediately and took care of everything on his end. I didn't even have to tell him it was an urgent matter. Ryan was able to diffuse a very stressful situation and provide everything I needed with a very quick turnaround time. I would highly recommend working with him."
We responded:
"Thank you, Andrea, for your feedback! It's great to hear that Ryan was able to assist you promptly during your move. We appreciate your recommendation and look forward to continuing to support you."
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Grace

July 12, 2025

5  out of  5
rating by Grace
"Spoke to Ryan about reinstating an old policy that I used to have with State Farm on a classic car that I own, and he was able to answer all of my questions amazingly."
We responded:
"Thank you, Grace, for your feedback! We're glad Ryan could assist you with your classic car policy questions. If you need anything else, feel free to reach out."
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Sylva

July 1, 2025

5  out of  5
rating by Sylva
"Sarah is the best! She always helps & answers all of my questions."
We responded:
"Thank you, Sylva, for your feedback! We're glad Sarah could help. We appreciate your support and look forward to continue serving you."
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Robert Clark

June 24, 2025

5  out of  5
rating by Robert Clark
"Harley answered all my questions, gave me the quotes, answered more questions, did what she said she was gonna do, and she got a new account."
We responded:
"Thank you, Robert, for your feedback! We're glad to hear that Harley was able to assist you with all your questions and set up your new account. We appreciate your support and look forward to serving you in the future."
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Brian Mcguire

June 19, 2025

5  out of  5
rating by Brian Mcguire
"Ryan has been great! He is very helpful,."
We responded:
"Thank you for your thoughtful review, Brian! It’s always our goal to provide clear, professional, and friendly service, and we’re so glad to know we delivered. We appreciate your trust in us! "
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Kimberly Logan

June 19, 2025

4  out of  5
rating by Kimberly Logan
"Very knowledgeable, kind and helpful. She explained our policy in detail and helped us make some lifetime decisions on our policy."
We responded:
"We love hearing this, Kimberly! Helping great people like you makes our job so rewarding. Thanks for taking the time to share your experience! "
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KK all day

June 4, 2025

5  out of  5
rating by KK all day
"Excellent. Friendly, helpful."
We responded:
"Thank you for your kind words! We're so happy to hear that you had an excellent experience with our State Farm Insurance office in Independence. Our team is dedicated to providing friendly and helpful service to ensure you find the right insurance solutions. We appreciate you! "
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Christine Williamson

June 3, 2025

5  out of  5
rating by Christine Williamson
"Great experience. Went over life insurance and what I need. Also verified homeowners and car are what it needs to be. Highly recommend State farm and this office. Sarah was amazing!"
We responded:
"Thank you for your review, Christine! Helping you find the right auto, home, and life insurance to meet your needs is our priority. We are so happy to have you as part of our State Farm family. We're here to help whenever you need us!"
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mikayla Pitchford

May 29, 2025

5  out of  5
rating by mikayla Pitchford
"Emily was super helpful with changing several different things and being efficient with it! We had yet another great experience with staff!"
We responded:
"Thank you for your positive feedback, Mikayla. It's always a pleasure to help with your auto and life insurance needs! "
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Denise Fink

May 23, 2025

5  out of  5
rating by Denise Fink
"This process was seamless with Ryan and Harley. Highly recommend!!!"
We responded:
"Thank you, Denise, for your kind words and recommendation! We're glad to hear that Ryan and Harley made the process seamless for you. We appreciate your feedback and look forward to assisting you again in the future."
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Becky Clyma

May 22, 2025

5  out of  5
rating by Becky Clyma
"Ryan was great. Easy to talk to and explained everything in a way I didn’t feel like he was trying to “sell” me anything, just wanted to make sure I got the coverage I needed for our boat. As a first time boat owner that was amazing. Highly recommend."
We responded:
"It's great hear that Ryan was able to provide you with the support and guidance you needed as a first-time boat owner. We always want our customers to feel informed and confident in their coverage decisions. Thank you for trusting us with your boat insurance. We appreciate your recommendation and look forward to assisting you in the future! Safe boating!"
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Jerry Thurman

May 20, 2025

5  out of  5
rating by Jerry Thurman
"Harley and all the crew at Alicia Scott State farm insurance, went above and beyond answering all of my questions and helping us with the best possible deal on our insurance for our house and our cars. We are looking forward to a long and happy relationship with these folks in our neighborhood."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Harley and the team at Alicia Scott State Farm were able to assist you effectively. Our goal is to provide the best possible service and support and are so happy to know that you feel confident in your home and auto insurance with us. We look forward to building a long and happy relationship with you as well. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Summer Walters

May 8, 2025

5  out of  5
rating by Summer Walters
"Cheyenne was a huge help getting my account updated and information applied to my new home! This team is always so easy to work with and make things quick and painless!!"
We responded:
"Thank you, Summer, for your kind words and for sharing your experience with us. We're glad to hear that Cheyenne was able to assist you effectively with your account update. We appreciate your trust in our team and look forward to continuing to serve you."
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Doris Kyles

May 7, 2025

5  out of  5
rating by Doris Kyles
"Ryan was so very pleasant and easy to talk to made my experience great."
We responded:
"Thank you, Doris, for sharing your experience with us. We're glad to hear that Ryan made your visit enjoyable and easy. We appreciate your feedback and look forward to assisting you again in the future."
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teresa strohmeyer

May 6, 2025

5  out of  5
rating by teresa strohmeyer
"Ryan was very helpful and was a tremendous help."
We responded:
"Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"