State Farm® Insurance Agent Alicia Scott
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luke The Window Cleaner
April 18, 2025
5
out of
5
rating by Luke The Window Cleaner
"Sarah helped us get everything switched over from another company! Very helpful and was fast and easy."
We responded:
"We appreciate you Luke! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
Kelci Sunderman
April 16, 2025
5
out of
5
rating by Kelci Sunderman
"Always helpful and quick responses!"
We responded:
"We’re beyond grateful for customers like you, Kelci! Thank you for taking the time to share your experience—we’re always here when you need us. "
ADRIANA Yanez
April 15, 2025
5
out of
5
rating by ADRIANA Yanez
"Emily consistently goes out of her way to assist my father, who does not speak English. She is always warm, friendly, and incredibly patient, taking the time to thoroughly address all of our questions. Each interaction leaves us feeling truly supported. We deeply appreciate her exceptional customer service and dedication."
aadventures with aaron
April 15, 2025
5
out of
5
rating by aadventures with aaron
"Great prices! Ryan was wonderful and so easy to work with"
Megan Saunders
April 11, 2025
5
out of
5
rating by Megan Saunders
"Everyone was friendly and so helpful! Had a quote and insurance in less than half a day. Communication was easy and clear. I was given multiple options to even help lower my already monthly premium."
We responded:
"Thank you so much for sharing your experience with our State Farm Insurance Agency! We are so honored to be chosen to protect your family. We appreciate your business and the years you have been with State Farm. "
Pamela Gorman
April 3, 2025
5
out of
5
rating by Pamela Gorman
"A shoutout to Sarah Buttermore of State Farm for explaining the new billing process on our autos and the roof on our current home. She did a complete evaluation of our cars and home and made recommendations for changes to the policies. Again, thank you Sarah."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Sarah does such a wonderful job helping our customers work through their insurance policies and making sure they understand how their coverage works. Thank you for being a valued customer and putting your trust in State Farm and our office."
france ordeus-plaisime
March 13, 2025
5
out of
5
rating by france ordeus-plaisime
"Andrew and Harley assisted with my home and car insurance needs. They were very thorough, knowledgeable, and professional. They answered all my questions without feeling rushed or pressured. They helped me get the best possible rates. I would highly recommend them to my family and friends. Thank you all so much!!"
We responded:
"Thank you for your 5-star review! We appreciate you allowing our office to protect your family with auto insurance and home insurance. My State Farm team and I are happy to be your good neighbor!"
Thoung Phan
March 11, 2025
5
out of
5
rating by Thoung Phan
"Ryan was great help! He is patient and knowledgeable. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Ryan is a great asset to our Agency, and we are so happy you enjoyed working with him. If there is anything else we can do to help, please let us know!"
mikayla Pitchford
March 3, 2025
5
out of
5
rating by mikayla Pitchford
"Great communication. Everything worked out effectively!! She walked us through the entire process without a problem and explained everything very well."
We responded:
"Thank you for your positive feedback, Mikayla! We’re thrilled to hear that everything went smoothly. Thank you for choosing our State Farm office for your auto insurance needs. "
Bobbie Mason
February 21, 2025
5
out of
5
rating by Bobbie Mason
"I love my State farm agents Emily and Andrew are outstanding, they are always friendly, absolutely the most helpful people I think I've ever met and they are very understanding I'm thankful that I chose State farm and they do the most to make sure you don't have to pay the most and that the policy is suitable for you I really appreciate them"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Emily and Andrew have provided you with such outstanding service. Our team strives to create a friendly and supportive environment while ensuring that our clients receive the best possible coverage for their needs. Your appreciation means a lot to us, and we're grateful to have you as part of the State Farm family! If you ever need anything else, don't hesitate to reach out."
Linda Eustace
February 20, 2025
5
out of
5
rating by Linda Eustace
"We have been very pleased with Sarah's knowledge and willingness to answer any questions, making suggestions that will benefit us."
We responded:
"Thank you for sharing your experience! We're delighted to hear that Sarah's knowledge and helpful suggestions have made a positive impact. We appreciate your trust in us for your home and auto insurance needs!"
Julie Craig
February 7, 2025
5
out of
5
rating by Julie Craig
"Emily was a tremendous help and very patient, as she assisted me with an issue over the span of a few months. I appreciate how she was always professional, yet kind and understanding, each time we spoke. She also took time to follow-up each of our calls with a text confirming what needed to be done. Job well done, Emily! Thank You!!"
We responded:
"Thank you so much for your kind words, Julie! We are so happy to hear about your positive experience with Emily. She truly goes above and beyond for our customers. Your appreciation means a lot to us!"
Katie Gulley
February 7, 2025
5
out of
5
rating by Katie Gulley
"Alicia and her staff have been amazing to work with! Quickly responding to help when I need it. My old agent retired and she became my new agent and I'm really greatful that I ended up in some awesome hands."
We responded:
"We value your business and your trust, Katie! Our goal is to be here for you through all of life’s changes—thank you for letting us be part of your journey."
JEFF HOUCHEN (JDH)
February 1, 2025
5
out of
5
rating by JEFF HOUCHEN (JDH)
"Really great knowledgeable people at this agency"
We responded:
"Thank you for sharing your experience, Jeff! We appreciate your business with State Farm insurance. "
Corey Schanz
January 31, 2025
5
out of
5
rating by Corey Schanz
"Ryan was awesome. He saved me more money than I thought possible. Every person I have talked to when I have called the office has been extremely helpful and pleasant to work with. I highly recommend checking them out and seeing if they can save you some money as well"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! We are so happy to hear we could save you some money and give you a positive experience. Thank you for trusting us to provide your insurance. "
Augie Wagner
January 31, 2025
5
out of
5
rating by Augie Wagner
"Staff is very quick to respond and always willing to help. Emily has been excellent to work with. Would recommend, excellent customer service."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amy Cox
January 29, 2025
5
out of
5
rating by Amy Cox
"Every experience we have with “OUR” State Farm team is exceptional- the most recent was no different. We needed to add a vehicle to our plan and Emily answered the phone very near closing time but worked quickly to give us an accurate quote. The next day, a few clarifying questions later, we had additional quote options and found the best one for our needs. Responsive, detailed, really fast- it was the PERFECT experience- but it always is from this team!"
We responded:
"Amy, I hope you know how much we appreciate your business with our Agency. Thank you for your years of loyalty to State Farm and allowing our office to service your auto insurance and homeowners' insurance. We hope to be your insurance agency for years to come. "
Joshua Howell
January 28, 2025
5
out of
5
rating by Joshua Howell
"Ryan was fantastic at clear communication, answering any and all questions that I had, and easily helping me through the process. Especially these days, there's a lot of different factors to consider, and Ryan was gracious and professional in answering my questions in a timely manner."
We responded:
"We appreciate your review, Joshua! Thank you for choosing State Farm and trusting our agency with your insurance. "
benjamin hounshell
January 17, 2025
5
out of
5
rating by benjamin hounshell
"No complaints, always comforting to know state farm has my back, answering all my questions, and the people there are always friendly and professional."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Rhonda C
December 11, 2024
5
out of
5
rating by Rhonda C
"The help I received today from Andrew at State Farm and also, the young man at the front desk to helped me today. Both were very personable and helpful. Great job guys!"
We responded:
"We're thrilled to hear that you've had consistently great experiences with our team whenever you needed help, whether it was with your auto insurance, home insurance, or State Farm apps. We pride ourselves on providing friendly and polite service to ensure our customers feel happy and supported. Thank you for sharing your experience and for your continued trust in our office with your insurance needs."
Jody Gray
December 7, 2024
5
out of
5
rating by Jody Gray
"Very responsive and helpful staff."
We responded:
"Thank you for your kind words! We're delighted to hear that our team was responsive and helpful. Your satisfaction is our top priority, and we appreciate your feedback."
Adrianna Seutter
December 7, 2024
5
out of
5
rating by Adrianna Seutter
"Cheyenne was such a great help with my new policy. There were some things I didn’t understand with my old coverage, but with Cheyenne everything was crystal clear. She treated me with so much care, almost like family. It’s such a good feeling knowing there’s still people out here going the extra mile for their clients!"
We responded:
"Thank you, Adrianna! It was so great to see you and Vince at our customer appreciation event on Saturday. Cheyenne, does a great job making sure our customers understand their coverage. Thank you for trusting State Farm with your auto insurance, home insurance, and life insurance. "
Britta Meadows
December 7, 2024
5
out of
5
rating by Britta Meadows
"We love Alicia's team! Great service. Sarah and Kayla have helped us so much, and the whole team is always ready and willing to help us get the insurance we need."
We responded:
"Thank you for sharing your experience with our team, Britta. It was so great to see you and your family this past weekend at our customer appreciation event at Faulkner's Ranch. Thank you for your business with State Farm and trusting us to take care of your auto insurance, renters insurance, and life insurance. "
Nicole Wagner
December 7, 2024
5
out of
5
rating by Nicole Wagner
"Great job. My parents have had state farm for 50 plus years only fitting that we got state farm for too."
We responded:
"Thank you for your kind words! We're honored to continue serving your family. It's wonderful to hear that your parents' trust in State Farm has carried over to you. We look forward to providing you with the same great service."
Nathan Vincent
December 7, 2024
5
out of
5
rating by Nathan Vincent
"An amazing insurance agent"
We responded:
"Thank you, Nathan! We're thrilled to hear you had a great experience with us. Your satisfaction is our top priority."