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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Rich

April 8, 2026

5  out of  5
rating by Ben Rich
"Jabrelle was fantastic in providing me with detailed information about life insurance and ensuring that I received exactly what I needed. State Farm has consistently demonstrated its commitment to prioritizing customer needs."
We responded:
"Thank you for taking the time to share your experience! We’re so glad Jabrelle could help you with your life insurance coverage with clear, personalized guidance. At State Farm, we’re proud to provide reliable insurance services that put our customers first. "
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Max Sangemino

April 3, 2026

5  out of  5
rating by Max Sangemino
"I had a great experience working with Sarah! She was incredibly thorough, took the time to understand what mattered most to me, and ultimately helped me save money. I really appreciated how she focused on what was actually important instead of just rushing through things. Highly recommend her if you’re looking for someone knowledgeable, detail-oriented, and genuinely helpful!"
We responded:
"Thank you so much for your kind review! We’re so glad you had a great experience working with Sarah and that she could help you save money while finding the right coverage. We pride ourselves on providing personalized support with auto insurance, life insurance, and claims advice so your feedback means a lot. We appreciate your recommendation!"
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Trevion Batts

April 1, 2026

5  out of  5
rating by Trevion Batts
"I am so thankful for Miles, he was informal super super helpful and understanding patient I really appreciate your help you saved me lots which really takes alot of stress off my plate but in general state farm has been such a tremendous help i appreciate all of you."
We responded:
"Thank you so much for your kind words! We’re so happy that Miles was able to provide you with the helpful and patient service you deserved. It means a lot to us to know we could ease some of your stress and save you money. We truly appreciate your trust in State Farm and look forward to continuing to support you with your life and vehicle insurance needs. "
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Madison Stephens

March 31, 2026

5  out of  5
rating by Madison Stephens
"I had such a great experience with the State Farm office.. everyone was incredibly kind, helpful, and easy to work with. Miles especially went above and beyond to make everything simple and stress-free. It’s rare to find customer service this thoughtful and genuine. Highly recommend!"
We responded:
"We're thrilled to hear that your experience with our State Farm office was positive and that Miles provided exceptional, helpful, and stress-free service. We strive to make finding the right insurance—whether auto, home, renters, or life insurance—simple and straightforward for all our customers. Your recommendation means a lot to us!"
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Melvin Marshall

March 30, 2026

4  out of  5
rating by Melvin Marshall
"Great experience with state farm good service and friendly staff low price auto insurance"
We responded:
"Thank you, Melvin, for sharing your experience with us. We're glad to hear you found our service friendly and our auto insurance prices competitive. We appreciate your feedback and look forward to serving you in the future."
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Joe Laughlin

March 26, 2026

5  out of  5
rating by Joe Laughlin
"Sarah was very helpful. She explained everything in detail."
We responded:
"Thank you, Joe, for your feedback. I'm glad Sarah was able to assist you and provide detailed explanations. We appreciate your support!"
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A_Janglur

February 28, 2026

5  out of  5
rating by A_Janglur
"I just switched from progressive, and not only was Sarah able to get me a cheaper monthly payment, I was able to get much better and more coverage. She found every discount available and made the transition smooth and painless. Would recommend to anyone looking for friendly and knowledgeable help."
We responded:
"Thank you so much for sharing your experience with our office manager, Sarah. We are so happy that we were able to provide you with great State Farm Insurance coverage at great price. We look forward to providing you with great service for years to come. Thank you for your business! "
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Jane Brady

February 27, 2026

5  out of  5
rating by Jane Brady
"Everyone I have dealt with in the office has been very supportive and helpful!"
We responded:
"Our team is committed to providing the best service possible, we’re so happy to hear you’ve experienced that. Thank you for supporting our State Farm office and trusting us with your insurance needs. "
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Linda Henderson

February 27, 2026

5  out of  5
rating by Linda Henderson
"Always very helpful especially during these trying times. I always feel they are there to help. Can't imagine leaving this company. Have been a customer over 50 years."
We responded:
"We’re honored to be here for you, especially during life’s challenging moments. Providing dependable coverage and personal support is what we strive for. Thank you for your loyalty and kind words, we look forward to continue protecting what matters most to you for many more years to come! "
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Renee Smith

February 24, 2026

5  out of  5
rating by Renee Smith
"Harley Olson is the loveliest agent & has been very helpful in finding the right insurance plans for my lifestyle. 12/10 customer service experience!!!"
We responded:
"Thank you, Renee, for your kind words about Harley. We're glad to hear that he was able to assist you in finding the right insurance plans. Your feedback means a lot to us! "
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Karen Campbell

February 24, 2026

5  out of  5
rating by Karen Campbell
"All contacts were very knowledgeable and helpful. They demonstrated a great deal of experience and a genuine desire to help me to obtain reasonable & good insurance."
We responded:
"Thank you, Karen, for your kind words. We're glad our team could assist you with their knowledge and experience in finding the right insurance. Your feedback means a lot to us. "
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April James

February 23, 2026

5  out of  5
rating by April James
"Super helpful with everything! Always asking if I need any help with anything and very respectful."
We responded:
"Thank you for your kind words! We're really glad to hear our team made a positive difference and that you felt supported throughout. We're so happy you chose our office to help with your auto insurance needs!"
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Rafeal Bonds

February 17, 2026

5  out of  5
rating by Rafeal Bonds
"I love this office, I've been with them for years, they're always kind, courteous, and professional, and they can help you with ALL your insurance needs, last but not least, Sarah is the Best!"
We responded:
"Thank you so much for your loyalty and kind words! 💛 We truly appreciate you being part of our State Farm family for so many years. Providing friendly, professional service and helping with all your insurance needs — from auto and home to life insurance — is what we’re here for! And we couldn’t agree more… Sarah is pretty amazing! 😊 We’re so grateful for your continued trust in our local office."
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Taylor Scott

February 17, 2026

5  out of  5
rating by Taylor Scott
"I switched my policy over to Alicia's office almost a year ago when I was unhappy with the lack of service from my default agent on the app. I have been so happy with the service of her office! I just got off the phone with yet another great representative Ms. Joette (pronounced Joetta). She was very patient, kind and personable with me while we figured out some confusion I had about my current and upcoming bill. In the end she helped me figure it out and understand what to expect going forward! I do not regret switching to this office!! They have all been very transparent, communicative and professional! I have not had a single bad experience with them so far and I plan to stay with them for as long as possible! Thanks ladies for all you do!! (So far I have only talked to women so I'm not sure if there is a man working in that office or not. If so, thank you to him as well!)"
We responded:
"Taylor, thank you so much for your 5-star review! ⭐️ We’re so glad you made the switch to Alicia Scott State Farm and that you’ve had such a positive experience with our team! We’re grateful to be your local office for all your insurance needs, and we’re always here when you need us. 💛"
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Stacy Moore

February 12, 2026

5  out of  5
rating by Stacy Moore
"Sarah was fantastic!! She helped get our policy just perfect for what we needed! I shopped around and I couldn’t beat her quote with any other auto insurance company! Thanks for the smooth transaction! ~Stacy Moore ~Jeremy Martin"
We responded:
"Thank you, Stacy and Jeremy, for your feedback! We're glad Sarah could assist you in finding the right policy and offer a competitive quote. We appreciate your trust in us for your auto insurance needs. "
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Cindy Foster

February 10, 2026

5  out of  5
rating by Cindy Foster
"I had the pleasure of working with Harley and Sarah on my auto and home owners policies. They were extremely helpful, knowledgeable and got everything done so quickly compared to my previous company. 10 out of 10 would recommend!"
We responded:
"Thank you, Cindy, for sharing your experience with Harley and Sarah! It's great to hear that they were able to assist you efficiently with your auto and homeowners policies. We truly appreciate your recommendation. "
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Andrew Roberts

January 23, 2026

5  out of  5
rating by Andrew Roberts
"I believe i talked with Sarah, who's an absolute stud. Sarah laid out the possibilities of the multi line to me so effectively, I will be calling Sarah back to start the multitude of lines. Sarah's very good at her job. Promote Sarah. Do it."
We responded:
"Thank you for your awesome review. Sarah is very knowledgeable and goes above and beyond for anyone she comes in contact with. We look forward with helping with all of your insurance needs and saving you money with multiline discounts! "
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garyo;t holtmann

January 21, 2026

5  out of  5
rating by garyo;t holtmann
"scott help me with my insurance needs and everything is good thanks to him . gary hotmann"
We responded:
"Thank you, Gary, for sharing your experience. It's great to hear that Scott was able to assist with your insurance needs. We appreciate your feedback!"
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A Fitz

January 19, 2026

5  out of  5
rating by A Fitz
"I wanted a quote on home and vehicle insurance. I received great help with both. Very nice and professional agents."
We responded:
"Thank you for sharing your experience! We're glad our team could assist you with both your home and vehicle insurance quotes. We pride ourselves on providing personalized, professional service to help you find the best coverage for your needs. If you ever want to review your policies or explore additional options, feel free to reach out—we’re here to support you every step of the way!"
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Hans Brosam

January 5, 2026

5  out of  5
rating by Hans Brosam
"These people are great!"
We responded:
"Hans, thank you for taking the time to leave us a review. We are so glad you chose us for your insurance needs. It is always a pleasure getting to speak with you! "
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Amanda Pastinack

December 6, 2025

5  out of  5
rating by Amanda Pastinack
"Alicia has been so great helping with a quote!"
We responded:
"Thank you! We’re happy our Alicia Scott State Farm team could make your insurance quote quick and easy."
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Brianna Pastinack

December 6, 2025

5  out of  5
rating by Brianna Pastinack
"Alicia is the best!"
We responded:
"Thank you! We’re glad to be your trusted insurance team in Independence, MO. We’re always here when you need us."
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Leonard Marshall

December 6, 2025

5  out of  5
rating by Leonard Marshall
"Superb office, helpful staff."
We responded:
"Thanks so much! We’re proud of our State Farm Insurance office and our team, and we’re happy you experienced the care we strive for."
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Andrew Hon

December 6, 2025

5  out of  5
rating by Andrew Hon
"Amazing people! They really care about you!!"
We responded:
"We appreciate you! Our team works hard to treat everyone like family—thanks for noticing! We are so happy you chose our State Farm office for your insurance needs. "
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Monica N Wayne Bowers

December 6, 2025

5  out of  5
rating by Monica N Wayne Bowers
"Amazing Insurance Company"
We responded:
"Thank you! We’re proud to be your trusted State Farm Agency and appreciate your support. We’re lucky to have such a dedicated team, and even luckier to serve customers like you. "